Portal Home > Knowledgebase > Bizzy Boutique


Categories and Products (40)
Category and product set-up specific questions
Common Errors (37)
Troubleshooting your Bizzy Boutique
Getting Started (80)
Basic store set-up instructions and common beginner questions
Mal's and Payment Processors (36)
Common Mal's/Paypal and payment processor questions
Site Settings and Images (76)
Common questions on site settings, catalog set-up and images
ACCOUNT TERMINATION
Accounts will be scheduled for termination on or after 15 days following the most recent unpaid...
Adding and Editing Page Content
To change the text or content on a current page: Within your Store Admin, click "Pages" On...
Adding Categories
To add your store categories, follow these basic steps. Click "Categories" (under E-Store)....
Adding images to your site
1.  While in the page editor, click your cursor where you want your image to go. 2.  Click on...
Adding in attributes (and stock by attributes)
Adding in attributes step by step: 1- Create a new product or edit an existing product.  2-...
All about coupons!
DISCOUNT COUPONS   Your coupons can have one of the following benefits: A fixed value...
Allowing customers to use gift vouchers and coupon codes
In order to allow your customers to use a gift voucher or coupon code during checkout, you must...
Bizzy Boutique- A Quick Start Guide
Welcome to Bizzy Mama Hosting! We're happy to have you as a new client and wish you the best of...
Can I make changes to multiple products at one time?
Certainly!  Click on the "Global Updates" link to the left of the page. In the global update...
Can I set products as a featured item?
Absolutely!  Simply click on the "featured" link to the left of the page.  Select an item from...
Can I track my sales?
By clicking on the "sales reports" link to the left of the page, you will able to generate sales...
Can I use a custom template?
Of course!  Click on "template" to the left of the page.  To add your own template to the...
Can I use Bizzy Boutique to showcase my products but not sell?
Sure!   Log into your store admin panel. Navigate to Administration/Catalog Set Up and find...
Catalog Set-Up
(Images coming soon!) Your storeadmin catalog set-up page has many settings. Here is a short...
Category Images
You can enter a category image thumbnail that will appear in the catalog area by uploading a...
Change the thumbnail size
You can change the size of your thumbnail pictures this way: 1) Log into your store admin2)...
Customer can order item twice, despite inventory limits
The Mals-e shopping cart system does not check quantities between item additions - it uses...
Customer Receipt Upon Checkout
If you would like to send a letter, or receipt to your customers upon checkout, there is a great...
Digital Products (Instant Downloads)
If you are selling digital products, such as graphics, software, patterns, e-books, etc and want...
Display just subcategories with no products below. ("Sorry, but there are no products matching this criteria. Please try again.")
By default, when you click on a category that has sub-categories, the catalog will display the...
DIY Boutique Website Template
NEW! We are so excited to announce the release of a brand new, easy to use, do it yourself...
Errors when uploading images
There are several common errors when attempting to upload images. 1) ERROR: "Warning:...
Help! My inventory isn't updating!
In order for your inventory levels to deplete after each order, the order tracking feature must...
Hide Inventory Limits from Customers
If you'd like to track inventory counts but hide the numbers to customers, change the 'Inv...
How can change the order of a category?
To change the order of a category in the navigation area, use the up and down arrow buttons to...
How can I add a coupon entry area to my cart?
  You will set up your coupon codes in Mal's for the codes that your customers can enter at...
How can I add my products?
Once your categories have been entered, choose the "Products" link to the left to start adding...
How can I add/edit/delete web links to my page?
Click on the "Web Links" link to the right of the page.   Use this area to add, edit or delete...
How can I back up my data?
Periodically, especially after making many changes or adding several products, you should back up...
How can I choose which items are listed under "new items"?
The 'new' items are actually triggered by the 'Date Entered' field (at the bottom of the first...
How can I create a catalog?
Click the "Print Catalog" link to the left of the page.  Select if you would like to show images...
How can I create a pop up page?
Pop up pages are used to add a link in your item description to view more information. For...
How can I create coupons for my store?
Click on "members" to the left of the page. Coupons are used to give customers a set discount...
How can I delete an item?
To delete an item, select the item you wish to remove, then select the `Delete` button, and...
How can I edit a category?
To edit a category, select the `Edit` link next to the category you wish to edit, then enter all...
How can I edit an item?
To edit an item, select the item you wish to edit, then select the `Edit` button, and enter all...
How can I edit and/or update my Mal's-E cart?
Click on the "Mals-E Cart" link to the left of the page, click on the "Log in to Mals" link...
How can I edit site settings?
Click on the "site settings" link to the right of the page.   Enter the following site...
How can I make changes to my site settings?
Choose the "Site Settings" link to the right to update main site variables. Choose the "Fonts...
How can I make guest book entries?
Click on the "guest book" link to the right of the page. Use this area to add, edit or delete...
How can I perform an advanced search?
To view a list of items, select the search criteria from the advanced item search field and...
How can I personalize fonts & colors?
Click on the "fonts & colors" to the right of the page.   Enter the following font styles...
How can I quickly and easily resize my images?
We get this question a lot. The Bizzy Boutique system will auto-resize your thumbnail images to...
How can I set default item(s)?
Click on the "default items" link to the left of the page.  Select an item to display as your...
How can I turn off my store and/or stop taking orders?
Log into your store admin panel. Navigate to Administration/Catalog Set Up and find "Order...
How can I view items in a category?
To view all items in a category, select the `View Items` link next to the category.
How can I view orders/add new orders?
Click on the "orders" link to the left of the page.  You will be able to filter orders that have...
How do I activate built in page(s)?
Choose the "Pages" link to the left to select the pages you'd like to appear on your site.
How do I add a page(s)?
From your admin panel, click the "pages" link to the left, scroll down and click on the "add new...
How do I add attributes to my products in Bizzy Boutique?
From your store admin area, click to add or edit a product. While on the product page, scroll...
How do I add categories to my store?
Choose the "Categories" link to the left to start entering some categories to your online store....
How do I cancel my account?
In order to cancel your account with Bizzy Mama Hosting, the following procedure must be...
How do I change my password
Click on the "Password" link to the right of the page. To change your administration password,...
How do I change the currency to something other than USD?
To change the cart currency to something other than US Dollars, you must do 2 things:1. Go into...
How do I change the email address for my contact page? (OR- My contact form isn't working!)
Within your storeadmin, click "Site Settings" Change the Administration email address to the...
How do I create a coupon?
1) Enter coupons through your Mal's account (best option for coupons). If you use this method,...
How do I delete a category?
To delete a category, select the `Delete` link next to the category you wish to delete, then...
How do I group pages?
To only show certain pages in a navigation listing, you will need to use the page grouping...
How do I hide the number of items in stock?
From your Store Admin, click "Catalog Setup" Next to "Inventory Limit" set the number to 0...
How do I perform a price search?
Click on the "Price Search" link to the right of the page. If you wish to set a price search...
How do I perform a system backup?
Click on the "backup" link to the right of the page.   It is important to back up your...
How do I select a template?
Click "templates" on the left side of the page.  If web templates are available, select the...
How do I select a theme?
Choose the "Template" link to the left to select one of our pre-installed templates. Or, enter...
How do I set up a catalog?
Click on the "Catalog Setup" link to the right of the page. Catalog setup variables affect your...
How do I set up an affiliate program?
Click on the "affiliates" link to the right of the page. The affiliate program works with the...
How do I set-up product inventory?
If you want the system to keep track of inventory levels, follow these steps. To Enter inventory...
How do I upload a Google base feed?
Click on the "Google Base" link to the right of the page. To use the Google Base feeder, you...
How to create discounts by quantity
Want your customers to get an automatic discount on products purchased through your Bizzy...
How to Get Started with Bizzy Boutique (a*k*a I'm new to this whole "website thing")
So you're new to the online world and you want to start your own business? Your specality is...
I need more than 1 product picture!
The default installation gives your room for 1 product picture (1 Thumbnail, and 1 Large Image)....
I'm confused! (A huge amount of information- at your fingertips!)
One amazing feature available with every Bizzy Boutique cart is the built-in knowledgebase...
I've misplaced my cPanel, Store Admin or other log-in details!
If you've misplaced your Bizzy Boutique, cPanel or other details sent to you in either the "NEW...
Image Upload - file too large
"The file could not be uploaded. Please make sure that the file is an image and that it is under...
Inventory Control, Order or Sales Problems
If you are having problems with inventory quantities not decrementing, or if orders are not...
Inventory not processing
If your inventory does not process correctly, the first thing to check is your product names....
Inventory quantities for options don't stay
If you are entering inventory quantities for a product's options and they disappear after you...
Is there a gift certificate feature?
Yes!  Click on the "Gift Certificates to the right of the page. Gift certificates are used to...
Logging into your Bizzy Boutique Store Admin
Once your new account with Bizzy Mama Hosting has been approved and set up, you will get an email...
Mal's Gift Vouchers- Issuing
GIFT VOUCHERS   Selling a gift voucher in the cart is done in much the same way as...
Mal's Shipping Set-Up
SHIPPING   There are seven basic methods for calculating shipping. The first three are...
Mals-E Setup
The Bizzy Boutique shopping cart system works with the Mals-E shopping cart system. You can sign...
My inventory is not updating
First, double check that you have set up your store/Mal's and payment processor according to the...
My orders aren't showing up in the storeadmin?
Usually orders won't show up for one of two reasons:   1.  Your storeadmin/Mal's...
My shopping cart is cut off (too wide for template)
If you notice that your shopping cart is too wide, or appears to be cut off by your website...
My storeadmin password isn't working!
The username for the store admin area will almost always be "admin". Your username and password...
Ordering Web Links
To choose the order of your web links, choose the order from the bottom right of the web links...
Product Defaults
Select the "Defaults" button from the administration area to add or update your defaults....
Product Specific Coupons (aka scode or SKU coupons)
Setting up a product specific coupon is easy. You will need to use Mal's discount coupon feature...
Sales Tax Calculations- Mal's
SALES TAX   Sales tax calculations are always tricky because every government around the...
Setting up gift vouchers in Mal's
GIFT VOUCHERS   Selling a gift voucher in the cart is done in much the...
Setting up Wholesale Vendors
You must manually enter a vendor into the administration area to set them up as a wholesale...
SKU (scode) coupon codes in Mal's
Mals gives you the option to create coupons that apply only to certain products. These coupons...
System Emails ** Order Emails ** Customer Emails
Order Emails Submitted After a customer places an order, information is sent via email to the...
TinyMCE WYSIWYG Editor Tutorials
Having trouble figuring out what all those icons are for in your store admin's WYSIWYG editor...
Using 2checkout with your Mal's Cart
2CHECKOUT   These days the cart has full integration for 2Checkout.com which is extremely...
Using Payflow Pro with your Mal's
PAYFLOW PRO AND LINKS   This is PayPal's payment gateway service, formally owned by...
Using Paypal with your Mal's cart
PAYPAL   Website payments standard *Available to Free and Premium accounts Using their...
What additional features are available for my store?
If you want to add additional functionality to your web site, such as a gift registry, affiliate...
What is the difference between the 'Gift Vouchers' area in Mals, and the Site Builder's gift certificates?
Before Mals created the Gift Vouchers, we had to use the ''Discount Vouchers'' to set up...
What page options are available to me?
The web page area is used to edit content on existing pages, add new pages or delete pages, and...
What payment processors can I use with Mal's?
Depending on your level of Mal's (we set you up with a free cart, but there is an upgrade) there...
When having problems why is it important to submit a support ticket or post in the support forum?
When you are having technical problems it is important to open a support ticket to ensure that...
Where can I find credit card and paypal logos to put on my site?
Credit card logos: http://www.merchantexpress.com/credit-card-logos.htm Paypal...
Why does my site say "Welcome" in my browser window?
If, when viewing your website in your internet browser, you see "Welcome" instead of your website...

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